Frequently asked questions

Below is a list of the most common questions from Hager B&R customers.
Still can’t find an answer to your question? Please contact us.

MCB

What does c curve mean?
There are 3 curve characteristics for magnetic operation,
  • B 3-5 times line current used on generators and long runs, not widely available in Australia
  • C 5-10 times, light and power circuits, most common, widely available
  • D 10- 20 times, highly inductive loads, motors, transformers, some discharge lighting, welders
How do I select right breaker for fault loop impedance?


Where: MCL = Maximum circuit length
Zs + Maximum circuit impedance
Aaaaaaaaabove table based on supply voltage of 230V/400V (AS/NZS 3000:2000)
First, obtain the cable size and current rating. The MCB is not to be larger than the current rating. Check the table below for the maximum cable length or maximum circuit impedance in order to meet the fault loop requirements.

Clause 6.3.4.2.1 of the Wiring Rules refers to optional tests to comply with the fault loop requirements.
What accessories can be fitted?
See page 134 of price book or Protection and Connection section of web site. These include auxiliary contacts (on/off condition), signal contacts (MCB tripped due to fault), shunt trip (remote operation off), undervoltage (35-70% of nominal causes MCB to trip), locking device, and heat dissipation inserts
What affect does high ambient temperature have on the operation?
MCBs have thermal/magnetic characteristics. As the current is increased, the heat generated increases to the point where the current and subsequent heat is greater than the calibrated setting - the MCB trips. When placed in high ambient temperatures the calibrated point is lowered, i.e. the rating of the MCB is de-rated. Refer to the table below when installing MCBs in ambient temperatures other than 30°C.
Can I use a hager MCB to protect a DC system?
Yes, maximum voltage is 60Vd.c. using 1 pole or 125Vd.c. using 2 poles. The breaking capacity of the MCB remains the same although the magnetic tripping point is increased by 50% (i.e. a C-curve characteristic is altered from 5 - 10 x In to 7.5 - 15 x In)
What does the kA rating of a circuit breaker imply?
All Hager circuit breakers have been subjected to short circuit testing at their marked rating and are capable of successfully interrupting the fault current without undue damage to the circuit breaker. The circuit breaker should not be installed into an area where the prospective fault level is higher than the rating of the circuit breaker (except where cascading is used as a design feature under Cl.2.4.4.3 of the Wiring Rules). Commercial installations and installations close to distribution transformers will have relatively higher fault levels. Consult your energy distributor for the fault level at a given installation.
Should I twist the end of a stranded cable before terminating into a Hager MCB?
No. By not twisting the cable, the strands are able to spread out and fill the terminal as it is tightened. This maximises the contact area of the cable to the terminal resulting in a cooler running joint and a stronger connection. Always physically check the strength of a connection after tightening.

MCCB

What is cascading and how do I use it?
This principle is defined in the Wiring Rules, Cl 2.4.4.3 and allows a lower fault rated device to be installed downstream and still comply with the fault rating requirements for equipment installed at a particular point. We use this in the design of switchboards to keep size to minimum, costs down and maintain integrity of fault ratings
What is discrimination and how do I use it?
This principle is used by supply authorities to ensure continuity of supply, where under fault conditions a downstream device such as an MCB in a switchboard operates, but does not affect the upstream service protective device. We consider this when designing switchboards
Can I fit accessories?
Yes, a full range of common accessories fit the h125 – h630 ranges. These include auxiliary, signal, shunt trip and under voltage trip, similar to MCB. Each range has specific handles and barriers etc. The accessories can be retrofitted, the front cover is removed (MCCB trips), no copper/metal parts are exposed.

Each range ( h800, h1250, h1600) has a separate selection of accessories and auxiliaries.
Can I adjust the current ratings / trip settings?
Yes. h125 / h160 ranges: you can adjust the thermal current setting to either 80% or 100%; the magnetic settings are fixed. The other MCCB ranges (h250, h400, h630, h800, h1250, h1600) are fully adjustable on both thermal and magnetic settings.

Design drawings will give the required settings for circuit breakers.
What does LSI mean?
This refers to electronic trip units. Long time delay, Short time delay and Instantaneous time delay. This assists with discrimination and fault loop impedance compliance in switchboard design.

RCCB/RCBO

What are the trip times for a 30mA RCCB?
Several standards define these times (AS/NZS 61008.1:2004 and AS/NZS 61009.1:2004). At 30mA the trip time must be less than 300ms. Increase the residual tripping current and the tripping time decreases, eg at a residual tripping current of 150mA (5 x IΔn) the RCCB or RCBO must trip in under 40ms.
Every time I turn a switch on in the house the RCCB trips, why?
First check the RCCB by disconnecting the load cables and operate the test button. If it works, the RCCB is OK. Ensure neutral cables correspond to active cables. There may a crossed neutral, ie the current flow in active and neutral is not equal, thus tripping occurs.
The test button does not work, but when I connect a load the RCCB trips?
Check the RCCB by disconnecting load cables and operate the test button. If it works, the RCCB is OK. Perform a Megger test N-E on the load side wiring. The result should be not less than 1M Ohm (Wiring Rules Cl 6.3.3.3). If the result is a low Mohm reading, look for a pinched conductor, nails through cables or an unterminated cable.
I have 2 RCCBs installed and when I operate the test button on one, the other trips - why?
Neutral conductors could be incorrectly terminated or common neutrals on the load side of the RCCBs. Each RCCB requires its own load side neutral link, eg Hager part number: KM03A.
Does the installation of an RCCB affect fault loop impedance?
Yes. The Wiring Rules require a protective device to operate in not more than 400ms under earth fault conditions. An RCCB always operates in less than 300ms and so meets the earth fault requirements. When conducting an earth fault loop impedance test, an internal connection is made by the test instrument which causes an RCCB to trip. Therefore the fault loop test is satisfactory (see Cl 6.3.4.2 of the wiring rules).
What is a Type A device?
Type A defines an RCCB which is sensitive to both ac and pulsating dc sine waves, mandatory in medical / dental patient treatment areas and in New Zealand. Recommended for welding machine protection where a d.c. offset may be used by the machine operator (a d.c. offset may saturate the differential relay of a standard Type AC RCCB and it may not trip when required). Type AC RCCBs are sensitive to a.c. sine waves only.
Can I connect a Hager RCD to a DC supply?
No. Hager RCCBs and RCBOs are not suitable to be connected to a d.c. supply.
How many computers can I connect to a 30mA RCD protected circuit?
The switch mode power supply in a computer will leak up to 3.5mA to earth. A Hager 30mA RCD will not trip at 15mA but will trip at a point above 15mA and below 30mA. We would suggest no more than 4 computers on the one RCD circuit in order to ensure that unwanted tripping of the RCD does not occur.
What are the earth leakage currents of other typical devices?
Lighting appliances, hand held tools and portable appliances, other household appliances and laptop computers typically leak around 1mA or less to earth. Heating elements and water heaters will leak higher currents to earth and may cause unwanted tripping of RCDs.
What are the possible causes of unwanted tripping of RCDs?
Transient voltages on the supply, Cumulative leakage from appliances, RCD too sensitive for the application, moisture ingress or condensation, old appliances with failed insulation (particularly fridges and freezers), MIMS cables, Heating elements, Crossed neutrals within the installation, capacitance from long cable runs, interference from walkie talkies

SURGE PROTECTION DEVICES

After a recent storm, customers rang to say their electrical products do not work any more, I want surge protection, help.
We recommend you download the Surge protection devices.pdf file, or contact your hager B&R representative for further assistance.
Why is an MCB required before the surge protection device?
Surge Protection Devices do not generally have short circuit protection inbuilt and in some circumstances can continue to remain closed circuit after the metal oxide varistor (active component) has expired. This process is called thermal runaway, resulting in an active to earth short circuit. The MCB interrupts this flow, providing additional circuit protection.
What size earth conductors should be used?
We recommend you size the earth conductor (for the connection from the medium surge device [SPN115/140/165] to the earth link) to the same as the main earth, eg 6mm for domestic
How do I protect computer and home theatre circuits?
The devices connected to these circuits are very sensitive. By connecting a fine device SPN208S (in series with circuit MCB or RCBO) in conjunction with a medium SPD (SPN115 / 140 / 165), enhanced protection is provided.
The medium SPD will divert a surge up to 65kA leaving a residual voltage of 1.0 - 1.5kV. These voltage levels are still too high for sensitive equipment so the next step is to limit this voltage to 800V. This is achieved with the use of the Class II Fine devices (SPN208S and SPN408S) which have a lower current carrying capacity, but will limit the voltage to 800V.

Using both SPD devices is called cascading. Cascading increases the current diverting capacity of our SPD system whilst maintaining a low residual voltage to ensure the best protection for valuable equipment.
What other factors can I use to promote surge devices?
Obtain the hager B&R risk assessment calculator from your Hager B&R representative. When discussing surge protection with clients, identify their electrical capital equipment at risk. Point out that insurance is difficult to claim without physical proof of a direct lightning strike. Use testimonials from other customers

LOAD BREAK SWITCHES

What is the difference between load break and isolator switches?
Load break switches are intended to close on full load current and open on full load current. The switch contacts open/close rapidly in a wiping motion that cleans contacts.

Isolator switches are intended to operate on no load.

Do I need to consider fault ratings during design of an installation?

Yes, the load break needs to be able to withstand the forces generated by a fault until a protective device operates. So the peak withstand rating of the switch should be less than or equal to the peak let through level of the largest protection device in series with the switch.

When should I use a load break switch versus isolator versus CFS?

  • A Load break switch is used when isolation is required under load.
  • An isolator switch is typically used in a domestic application or when loads can be turned off before the isolator is operated.
  • A CFS is used when the peak let through level is higher than the load break withstand rating.

What does AC22, AC23 mean?

AC22 - switching of mixed resistive and inductive loads including moderate overloads
AC23 - switching of motor loads or other highly inductive loads

ISOLATOR SWITCH

What is the difference between an isolator and an MCB?
The Isolator has red toggle with manual operation ON/OFF. The MCB has a grey toggle and is marked with a kA rating on it’s front face. The MCB has automatic operation OFF under overload or short circuit conditions.

METERS

I have a 3 phase installation and want to monitor voltage and current. How do I do this?

Digital or analogue meters are available (discuss with your client their needs). You will also need selector switches for voltage and amperes. You will need CTs for the ammeter appropriate to the max demand of the installation.

Do I need to calibrate kWh meters?

Yes. The meter does not know the CT ratio you have connected. Please download the user instruction sheet for this procedure. Failure to calibrate will result in incorrect readings.

Are Hager CTs sensitive to the direction of current flow?

No. Hager Ammeters and kWh meters measure the magnitude of current only. The polarity of their installation is not critical.

How do I know how accurate the kWh reading will be?

The accuracy of the final installation depends upon the CTs used as well as the length and size of connecting cables. Download and refer to the tables on page 9 of the Control Equipment & Systems technical section, “Accuracy of a kWh meter installation”.

Can I use Hager kWh meters to monitor usage on 2 tariffs at the same time?

No

CONTACTORS

Why do I need to use a contactor?
A contactor is another form of switch operated automatically. Its rating should be matched to the size and type of load it is controlling. The use of a contactor allows the reduction in size of the contacts in a control device (eg time switch).

What is the utilisation category of the 25A contactors?

The 25A contactors are approved to IEC 61095 with utilisation category AC-7a. AC7a allows for slightly inductive loads in household appliances and similar applications. The power factor of the load can not be less than 0.8.

I have noticed Hager 25A contactors are rated, eg “25A Ith”, what does this mean?

Ith is the conventional free air (unenclosed) thermal current used for temperature rise tests. It does not allow for making and breaking.

What load can the 25A contactors make and break?

The make and break current is referred to as the rated operational current (Ie). The ES220 25A contactor can make and break 20A (AC7a – slightly inductive loads in household appliances, power factor greater than 0.8) given a rating of 4kW with voltage = 250Va.c.

How much current can be loaded onto each pole of a 4 pole 40A contactor?

Each pole is fully rated at 40A AC1

What does AC1, AC3, etc mean?

The 40A and 63A contactors are tested to IEC 60947.4.1. AC1 and AC3 are utilisation categories or switching capabilities of load types, taken from this standard:
  • AC1 – non inductive or slightly inductive loads, resistance furnaces.
  • AC3 - inductive loads, squirrel cage motors: starting, switching off motors during running

Why would I use a latching relay?

A latching relay is another form of switch operated automatically from a pulse input voltage. Each pulse will switch the state of the contacts ON/OFF. Latching relays are used where the input control is a push button or the pulsed output from a timer. The maximum length of time for the input pulse is 1 hour.

TIME CLOCKS

Can I switch a 16A load on timer contacts rated at 16A
In theory yes, in practice NO. We do not advise this. We do not know what loads are being connected, therefore, it is safer to use a contactor to switch the load and not the relatively expensive timing device.

I want to operate a school bell, but only during school hours, not weekends, holidays

A Hager EG400 time clock is the only device that will comply with this application. We recommend programming with the supporting software EG003U, a computer based programme that enables easy programming of EGxxx series time clocks. The programme is entered into the computer and then downloaded onto the key supplied with the clock. This enables easy storage and modification of programmes.

I have installed an EG103E and now the time is one hour out due to daylight savings. Do I have to re-programme the time clock?

You will need to adjust the actual time to suit. The programme is in relation to the actual time.
We have introduced a new version of this model (look for V2 on the packaging) that has daylight savings dates pre-set for Australia. During initial setup, select the “AUS” option - See your user instruction sheet or download a copy.

How can I secure the time clock program from tampering?

EG103E and EG203E time clocks can be electronically locked to prevent programme changes. This is optional. Only you can then unlock the clock and re-program.

EG071 - Why isn't the time clock switching according to my program?

The time switch may be in the override position. Press and hold the ON/OFF button for 3 seconds to revert to the auto mode.

TIME DELAY SWITCHES

I want a device to turn lights off, 5 minutes after I turn the light switch off. How do I do this?
This function is called delay OFF, it is important to recognise the actual functional control you want. Select the device, EZ002 and adjust the timing dials to match your need.

Can I use a dc voltage to control a delay time switch?

Yes. A dc control voltage (12 – 48V d.c.) can be used with all delay timers. See the user instructions for the connection of the various voltages (a.c. and d.c.). The switched contacts are rated at 230Vac

TEBIS BUILDING AUTOMATION

What does TEBIS mean?
Total Electrical Building Installation System. This system was developed by Hager. It was released in 1988 in Europe and 1999 in Australia.

What language or protocol does Tebis use?

The initial alliance was formed with the European Installation Bus Association (EIB), but now the IEC has formed one singular platform for home automation known as KNX, of which hager is a foundation member. The protocol is based around a 29Vdc control, EIB-Y cable and colour coded connections.

Can I programme Tebis?

Tebis has been designed to be installed, programmed and modified easily by electricians. Hager B&R can train you in the quoting, cabling, set up and programming of a Tebis home automation installation. Just ask your Hager B&R representative for training information or download the training profile from this web site.

What are the basic functions and commands of Tebis?

Tebis is designed to control lighting, heating and small motor loads for domestic and light commercial applications (although we have installed and now control the B&R factory at Heathwood in Queensland on Tebis). The functions available are switching on and off, delay on / off, dimming, group switching, priority switching, opening/closing blinds/shutters/projector screens, control temperatures in winter, scenario switching. Control is available via remote controls, telephone remote switching, hagerblu (or any brand) push buttons or toggle switches, a weather station, time clocks, PE cell.

Can I use other brand switches with Tebis?

Yes. Tebis is flexible enough in that it only requires the closing of a contact to send a command. We do however recommend hagerblu.

Can I use remote controls?

Yes. Radio frequency transmitters and receivers are an option for Tebis. Operating ranges up to 100m in an open field.

PLASTIC ENCLOSURES

Are there options for doors on plastic enclosures?
The Golf, Vega, and Mini-Gamma are available with choices of door type, opaque (white) or transparent (with blue shadow). Locks can also be fitted. The door on Vector weatherproof is clear but UV stable
Which enclosure can I use to fit into a corner, but still have access?
Mini-Gamma is designed for this application. Please see interactive display on this site.

METERING

What grade of stainless steel is used in the Hager B&R stainless meter box range?

We use 316 grade stainless steel, which is suitable for marine and harsh conditions and offers high resistance to corrosion. We utilise the resources of B&R enclosures for the manufacturing process and thus, are ensured of the highest quality.

I have received a tender for a job requiring a max demand of 400A, what can you offer?

We launched a product called Infinity for this very application. Infinity is a range of modular cabinets with IP34, IP55 or internal IP20 frames that can be fitted with a range of mounting pans and chassis to suit the hager range of devices up to 630A. This includes CT metering, whole current metering and check metering. We also offer a complete system design from the main board, panel boards, distribution boards, modular devices and wiring accessories. Please speak to your Hager B&R Representative who can prepare a project quote for you.

Can you supply switchboards above 630A?

Yes. Please ask your state project manager for information on this exciting new development into the 1600A switchboard offer.

PANELBOARDS

Can I fit a 250A MCCB as a main switch into Jyka series 2 panel board?
Yes. We have prepared special kits for this, the MCCB is mounted at the top of the chassis.

I need to provide safety switch protected circuits from a panel board. What is the best method?

Several options to be considered:
  • 1. The easiest is using hager single module RCBOs. These are electronic devices, type AC, 6kA, 10-32A.
  • 2. Mount a 2 pole or 4 pole RCCB either top left or top right on the provided DIN rail sections.
  • 3. Use earth leakage relays mounted on DIN rail, with the supply passing through the earth leakage toroid. The trip contacts of the earth leakage relay should be wired to the shunt trip of the supplying MCCB.

Do I need to consider the fault rating of the chassis?

Yes. The chassis has been tested at 18kA for 0.2 of a second. A protective device needs to be installed prior to the chassis in order to interrupt supply to the chassis in the event of a fault. The peak let though current of the protection device must be less than 36kA to prevent damage. A Hager 250A MCCB installed at a prospective short circuit current of 30kA has a peak let through of 27kA, thus satisfying the requirement.

Which way do Hager MCBs fit on to the chassis?

Hager MCBs must be fitted with the DIN clip facing towards the centre of the chassis (the DIN clip can be removed if a hazard is considered to exist, eg live connection). This orientation places the exhaust port of the MCB away from the chassis. Also, the single module RCBO can only be mounted with the DIN clip facing toward the chassis. These chassis are not designed to suit other brands of MCB.

HAGERBLU

Which switch do I need for switching fluorescent lighting loads?
Our standard light switch is rated for fluorescent lighting loads to the full rating of 16AX

Will your socket outlets fit onto other brand mounting plates?

Yes. We have maintained the Australian industry standard of 84mm between mounting centres. Please view our interactive models on this web site

What is the difference between trailing and leading edge dimmers?

Trailing edge dimmers are designed for use with electronic transformers. Leading Edge dimmers are designed for use with iron core transformers.

What material are the plates and rockers made from?

Front plates and the external surface of rockers are all made from UV stabilised, Hi impact Polycarbonate. All mounting blocks are also made from the same material to allow for the best possible colour matching.

It is important to note that internal parts of the dual injection rocker and pivot points are from chemically resistant ABS. This aids in prolonging the life of the switch from the use of domestic/commercial cleaning products
What is the motor rating of your switches?
Our standard WBM16AX mechanism has a rating of M60.

TEHALIT CABLE MANAGEMENT SYSTEM

What is the difference between duct and trunking?
As defined by the Wiring Rules (Clause 1.4.39), a duct is a pipe of 75mm diameter of greater. Trunking (Cl 1.4.89) houses and protects electrical cables and conductors. These definitions have been in place for several editions of the Wiring Rules.
Is halogen free product available for government, child care centres and schools?
yes, a range of slotted trunking in 2M lengths with cable retainers, these products do not emit toxic or noxious fumes when exposed to flame.
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